Ticket Policies

Latest Update: January 8, 2024

General Ticket Policies

• All sales are final. No refunds or exchanges unless a show is canceled.
• Children under four are not admitted unless specified on event listing.
• Late seating will be at the discretion of the house manager.
• All per ticket fees are included in the advertised prices.
• Discount offers cannot be combined and are not retroactive.
• Inclimate Weather Policy. In case of incliment weather, refunds will only be rewarded only if the performance is canceled. If the artist(s) is/are present at the theatre, then the event will take place as scheduled. If the performance is postponed and rescheduled, then the original tickets issued are valid for the new date. In the event that a show is canceled, we will make every effort to inform all ticketed patrons via phone and/or email as soon as possible.
• All policies, dates, times, artists, programs, ticket prices, and discounts are subject to change without notice.

Special Ticket Policies

Effective April 26, 2022 until further notice:

• Algonquin Arts Theatre reserves the right to implement safety measures (masks, etc.) it decides are appropriate in consideration of all patrons, performing artists, employees, students and the community as a whole. A change in these policies is not grounds for a refund of any ticket purchase.
• We ask patrons not feeling well or exhibiting cold/flu symptoms to stay at home. If you need to miss a performance due to illness, please contact our Box Office prior to your scheduled performance at 732-528-9211 or [email protected] for your options.
• For postponed or rescheduled performances: If a show is postponed please wait until a new date is announced. Your current tickets will be valid for the new date. If you are unable to make the new date, once announced, you can change your options within 30 days of notification of the date change.
• For cancelled performances: a credit for the total value of your tickets and fees will be applied to your Algonquin account for your use on future shows. You can change your options within 30 days of notification the credit being applied to your account.
• Ticket holders can also choose from these other options within 30 days of notification of the performance change: 1) Donate your tickets. The total ticket value will count toward member benefits, and you can receive a tax deduction. 2) Exchange your tickets for a Gift Voucher. 3) Receive a full refund for the value of the ticket and associated fees.
• Algonquin Arts Theatre tickets are exchangeable for another performance or for credit on your Algonquin account that can be used towards a future performance. Account Credits do not expire. Credits can only be made to the original purchaser and are issued for the value of the tickets only.
• Please note: exchanges or credits are not allowed for an event once a patron has arrived at the theater for the event.

Third Party Ticket Sellers And Authorized Partners

AlgonquinArts.org is the official ticketing site of Algonquin Arts Theatre. We do not work with or endorse any third party ticket sellers except our presenting partner Uncle Vinnie's Comedy Club. We DO NOT sell tickets on Ticketmaster or any other website.

We are not responsible for any purchases made through third party ticket services. These tickets may be priced much higher than face value. If a performance is cancelled or changed, and you purchased tickets via a third-party ticket operator, we will not be able to contact you.

Tickets purchased from any other source that are deemed fraudulent will not be accepted and you will not be allowed entry.

Ticket Insurance

Algonquin Arts Theatre patrons have the opportunity to purchase ticket insurance for $4.00 per ticket on certain performances at the venue. Ticket insurance allows patrons to receive a credit, free exchange or refund on the purchase price of tickets within 48 hours of the performance for any reason minus insurance cost and ticket fees. Subscribers get this benefit at no cost for the specific series they are subscribed to only. Ticket insurance is available during checkout online or over the phone. Ticket insurance may not be available for certain dates, performances and fundraising events.

Box Office

How To Buy Tickets

• Purchase online via our calendar page at algonquinarts.org
• Call the Box Office at 732-528-9211
• By visiting us during Box Office hours

The Algonquin Arts Theater Box Office is located at 60 Abe Voorhees Drive in Manasquan (Map). When visiting the Box Office, parking is available both in the theatre's lot on Abe Voorhees Drive and along Main Street. Please obey all posted parking regulations.

Hours (Effective 4/26/22)

Monday-Saturday: 10am-4pm
Sunday: Closed

The Box Office opens one hour prior to performances for phone calls, and opens with theatre doors for sales and will call.

Contact the Box Office
Phone: 732-528-9211
Please Note: At times of high call volume, we return messages in the order in which they were received. Please leave only one message with a name and number.
Email: [email protected]

Inclement Weather Policy

In the case of inclement weather, refunds will be awarded only if the performance is canceled. If the artist(s) is/are present at the theatre, then the event will take place as scheduled. If the performance is postponed and re-scheduled, then the original tickets issued are valid for the new date. In the event that a show is canceled, we will make every effort to inform all ticketed patrons via phone and/or email as soon as possible.

Tip: Call the Box Office and the voicemail recording will indicate any status changes. Updates will also be posted at algonquinarts.org and Facebook.com/AlgonquinArts. In many cases these will be updated before the Box Office voicemail .

Personal Responsibility Statement

Algonquin Arts Theatre prides itself on offering a diverse selection of live entertainment. Not all productions may appeal to or be appropriate for every person or for all ages. Patrons are encouraged to familiarize themselves with the shows we offer in order to make informed decisions prior to purchasing tickets. Age recommendations are a guideline only. Performance run times are an estimate only. Most performances are live in nature and therefore run times are subject to change without notice.

Accessibility

Assistive Listening

Algonquin Arts Theatre provides a limited number of complimentary assistive listening device headsets to people who are hearing impaired. Present a valid drivers' license or credit card at the concession stand as a deposit in exchange for the device. Please note that due to the size of our theatre, some plays and musicals do not use amplification.

Large Print

For events with playbills, Large Print programs are available. To avoid waste, Large Print playbills will be created on demand. Please contact the Box Office at 732-528-9211 more than 48 hours prior to a performance and we will hold it behind our concession counter for you. On the day of a show, we will make every attempt to create a large print program. Please request a program from an usher and one will be delivered to your seat as quickly as it can be created.

Special Accommodation

Algonquin Arts Theatre seeks to make the arts accessible to everyone. If you have a special request, please contact our Box Office and we will do our best to accommodate your needs.

Walkers

Ushers will assist those with walkers to their seat. Walkers must be stored in the lobby until requested at intermission or the conclusion of the performance.

Wheelchairs

Algonquin Arts Theatre currently provides six wheelchair positions available for patrons. Seating is available for purchase online or from the Box Office. There are also four seats with moveable arms that allow for easier transfer from a wheelchair. If a patron is able to transfer from a wheelchair to a seat, ushers will store the wheelchair in the lobby.

Charitable Causes and Fundraisers

To request a ticket donation on behalf of your organization, please submit a letter on organization letterhead via email or U.S. mail. Donation requests can also be dropped off in the Box Office. Donation requests are processed approximately once a month. Please indicate if you will pick up donated tickets or if you would like them sent via U.S. mail. Algonquin Arts Theatre will make every effort to support other local non-profits. Due to limited ticket inventory, however, we are not able to process every request.

Send requests no later than 60 days prior to your event to:
Box Office: Donation Request
Algonquin Arts Theatre
60 Abe Voorhees Drive
Manasquan, NJ 08736
Email: [email protected]

Exchange To Donation

Patrons can convert tickets they are unable to use into a donation to the theatre. Donated tickets will be returned to available inventory and may be sold. Due to contractual obligations with performers, this option may not be available for select events. Printed tickets must be returned to the Box Office to exchange into a donation. Please inquire with the Box Office.

Gift Certificates

Gift certificates are available online for custom amounts and can be delivered to any email address. Printed gift certificates are available to order by phone at 732-528-9211 and are mailed at no charge.

Group Sales

A group must purchase at least 10 tickets to a single performance to qualify for discounted pricing. Group rates are only available for Regular Seating at select performances. There is not a group rate available for Premium Seating. Group sales purchases are not subject to per ticket processing fees. Groups can reserve seating in advance with a 20 percent deposit. Final payment is due three weeks prior to a performance. Visit our Group Sales page for more policies and information.

Group Sales: Contact Box Office at 732-528-9211

Group sales are not available online.

Methods of Payment

Algonquin Arts Theatre accepts:

• Cash
• Check
• Credit & Debit Cards: American Express, Discover, MasterCard, Visa
• Manasquan Money (Available from the Manasquan Chamber of Commerce)

Prohibited Items

• Professional-quality cameras (removable lens & SLR cameras) and video recording equipment are not permitted for most events at Algonquin Arts Theatre.
• Outside food and beverage is not permitted into the theatre.

Photography & Video

All audio / visual devices and photography, filming, recording, and taping is strictly prohibited. Algonquin Arts Theatre reserves the right to deny entry to, or to remove any patron from the premises that refuses to comply with this policy.

Electronic Devices

Please turn off all electronic devices before entering the theater. Please do not just silence a cell phone or smart watch - use of a phone or watch with a lit screen creates a distraction for other patrons and the performers. PLEASE NO TEXTING DURING THE SHOW.

Venue Recording Consent

By entering facilities where Algonquin Arts Theatre is presenting programming, you consent to be photographed, filmed and/or otherwise recorded. Your entry constitutes consent on behalf of yourself and your minor children to such photography, filming, and/or recording and to any use in any and all media in perpetuity. You understand that all photography, filming, and/or recording will be done in reliance on this consent given by you entering these areas. If you do not agree to the foregoing, do not enter.

Seating Chart

A seating chart is available online at algonquinarts.org.

House Layout

Algonquin Arts Theatre is a one-level venue with approximately 500 seats in 23 rows. Aisle seats in Orchestra Center are numbers 101 & 112, the Orchestra Right aisle is seat 1 and the Orchestra Left aisle is seat 2. There are two aisles down the center of the auditorium. There are no aisles on the extreme left and right sides of the theatre.

There are three seating sections:
Center (12 seats wide, numbered 101-112)
Left (6 seats wide, numbered 1, 3, 5, 7, 9, 11)
Right (6 seats wide, numbered 2, 4, 6, 8, 10, 12)

Tip: There really isn't a bad seat in the house! The theatre slopes up from the stage to the back, with the incline increasing closer to the back of the theatre.

Seating Policies

Disturbances

Algonquin Arts Theatre reserves the right to remove anyone who causes a disturbance or disrupts the experience of other patrons. Patrons who are removed will not receive a refund.

Late Seating

Those arriving after a performance has begun will be seated at the discretion of the Algonquin Arts Theatre house manager and ushers. Best efforts will be made to seat patrons at an appropriate break in the performance depending on the guidelines provided by the artists.

Tip: Please note that especially during the summer season traffic and parking around the theatre can become congested prior to a performance. Doors to the theatre open 30 minutes prior to most performances. We suggest arriving early. The theatre is located in the center of Manasquan's Business District, which boasts a variety of great restaurants and shops.

Children

Algonquin Arts Theatre is committed to making the arts accessible especially for children and students. Each event page includes an age that we suggest may be appropriate for patrons under age 18. No one under 13 is permitted in the theatre without a parent or guardian.

STUDENT prices apply to everyone ages 4-18 years as well as college students with valid ID. No children under age 4 will be admitted unless the event description specifies all ages (Family Series & Education Series).

CHILD prices are available for Family Series and include all children ages 2-18. Shows appropriate for all-ages (Family Series) will be indicated as such. The Box Office can provide advice on an event's suitability for children. Algonquin Arts Theatre reserves the right to remove any patron who causes a disturbance or disrupts the experience of other patrons.

Lap Children - Family Series Only
Children under age 2 may sit on the lap of a parent or guardian and do not require a ticket for Family Series shows. For theatrical performances, please keep in mind that patrons are expected to remain seated throughout the performance.

Boosters
Backless car seat style booster seats are permitted into the theatre to improve the site lines for young children.

Strollers
Strollers & car seats must be left in the studio or lobby and cannot be taken into the auditorium.

Ticket Delivery

Algonquin Arts Theatre offers the following methods of ticket delivery for phone and internet orders:

• Will Call - Pick up tickets in the Box Office during any regular hours, or starting 1 hour prior to the performance.
• U.S. Mail - We will mail the tickets to the address specified at time of purchase - generally the billing address on file. A $4 fee applies. Must order at least 10 business days prior to performance.
• Print at Home - Print at home tickets can be printed or displayed on a mobile device. Skip will call and head directly to the theatre entrance.

Fees

All advertised prices include all per ticket processing fees when applicable. A $2 delivery fee applies to mail orders.